Privacy Notice

At Fabeha Fashions Ltd (“we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (fabehaonline.com) or make a purchase from us.

By visiting our website and using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit the website, we automatically collect certain information about your device, your interaction with the website, and the information necessary to process your purchases.

• Order Information: When you make a purchase or attempt to make a purchase, we collect personal data including your name, billing address, shipping address, email address, and phone number.
• Payment Information: We collect payment details to fulfill your order. Please note that we do not hold raw credit/debit card data; all transactions are processed securely through encrypted, PCI-compliant third-party payment gateways (such as Shopify Payments or PayPal).
• Device Information: We automatically collect data about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we track the specific products you view, what search terms referred you to us, and how you interact with the site.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you regarding your order, returns, or customer service inquiries.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our fashion collections, sales, and special offers.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the store).

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us use your Personal Information, as described above.

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy .
• Service Providers: We share necessary details with trusted fulfillment partners and couriers (such as Royal Mail or international postal services) strictly for the purpose of delivering your goods.
• Legal Compliance: We may also share your Personal Information to comply with applicable UK laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Behavioural Advertising & Marketing

If you have opted in to receive marketing communications, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted marketing at any time by clicking the “Unsubscribe” link at the bottom of our emails or by contacting our Customer Service team.

5. Your Data Protection Rights (UK GDPR)

If you are a resident of the United Kingdom or the European Economic Area (EEA), you have specific rights under data protection laws regarding your personal information:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions (commonly known as the “Right to be Forgotten”).
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

If you would like to exercise any of these rights, please contact us using the details provided below.

6. Data Retention

When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We are required by UK tax law to keep basic information about our customers and transactions for a minimum of six years.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below: